Ali Abdelazim
Computer Science Student | Aspiring Customer Service Professional
Cairo, EG.About
A highly motivated Computer Science student with a B1 English proficiency, actively seeking a Customer Service or Chat Support position to leverage strong communication, problem-solving, and teamwork skills in a professional, remote-friendly environment. Eager to contribute technical aptitude and a commitment to exceptional client satisfaction while gaining valuable industry experience.
Education
A University in Egypt
→
Bachelor of Science
Computer Science
Courses
Programming Fundamentals
Data Structures & Algorithms
Operating Systems
Networking Basics
Database Management
Languages
Arabic
Native
English
Conversational
Skills
Communication Skills
Active Listening, Verbal Communication, Written Communication, Interpersonal Skills, Customer Empathy.
Customer Service
Chat Support, Non-Voice Support, Call Center Operations, Client Relations, Issue Resolution, Service Excellence.
Problem Solving
Troubleshooting, Critical Thinking, Conflict Resolution, Analytical Skills, Technical Aptitude.
Teamwork & Collaboration
Cross-functional Collaboration, Team Player, Cooperation, Remote Collaboration.
Adaptability & Resilience
Flexibility, Learning Agility, Ability to Work Under Pressure, Stress Management, Prioritization.
Technical Proficiency
Microsoft Office Suite, Basic Computer Skills, Fast Typing (WPM: 50+), Digital Literacy, Data Entry, CRM Software (basic understanding).
Time Management
Organization, Task Management, Efficiency, Deadline Adherence.